{"id":79,"date":"2024-09-23T17:15:14","date_gmt":"2024-09-23T17:15:14","guid":{"rendered":"https:\/\/adilconsulting.com\/?page_id=79"},"modified":"2024-09-24T19:58:14","modified_gmt":"2024-09-24T19:58:14","slug":"merchant-retention","status":"publish","type":"page","link":"https:\/\/adilconsulting.com\/?page_id=79","title":{"rendered":"Merchant Retention"},"content":{"rendered":"

[et_pb_section fb_built=”1″ fullwidth=”on” custom_padding_last_edited=”on|desktop” admin_label=”section” _builder_version=”4.16″ custom_padding=”||-20|” custom_padding_tablet=”50px|0|50px|0″ custom_padding_phone=”” transparent_background=”off” padding_mobile=”off” make_fullwidth=”off” use_custom_width=”off” width_unit=”on” global_colors_info=”{}”][et_pb_fullwidth_header title=”DISCOVER THE REAL REASONS THAT LEAD YOUR MERCHANTS TO LEAVE” text_orientation=”center” content_max_width=”none” admin_label=”Fullwidth Header” _builder_version=”4.27.0″ title_font=”Poppins|–et_global_heading_font_weight|||||||” title_font_size=”48px” background_color=”#f9f9f9″ background_layout=”light” custom_padding=”2vw||2vw||true|false” button_one_letter_spacing_hover=”0″ button_two_letter_spacing_hover=”0″ global_colors_info=”{}” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”on” button_one_letter_spacing__hover=”0″ button_two_letter_spacing__hover_enabled=”on” button_two_letter_spacing__hover=”0″ button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”section” _builder_version=”4.16″ background_color=”#ffffff” custom_padding=”23px|||||” transparent_background=”off” global_colors_info=”{}”][et_pb_row admin_label=”row” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Text” _builder_version=”4.27.0″ text_font=”Poppins|–et_global_body_font_weight|||||||” text_line_height=”1.7em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”0px|||||” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}”]<\/p>\n

Merchants navigate five stages before they decide to leave your organization. They go from a status quo until an irritant occurs. Common irritants include unexpected fees, fee increases, service issues, chargebacks, etc.<\/p>\n

This irritant starts a chain of five stages that the merchant goes through and given the right frequency will result in attrition.\u00a0These five actions are:<\/p>\n

    \n
  1. Maintenance: the merchant maintains the status quo in the new relationship.<\/li>\n
  2. Pre-contemplation: the first time the idea of switching occurs in the merchants\u2019 mind.<\/li>\n
  3. Contemplation: the merchant really thinks about switching.<\/li>\n
  4. Preparation: the merchant entertains offers, does research, ask other merchants about their providers, etc.<\/li>\n
  5. Action: the merchant actually signs up with another processor.<\/li>\n<\/ol>\n

     <\/p>\n

    [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=”Row” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/adilconsulting.com\/wp-content\/uploads\/2024\/09\/Merchant-Attrition.png” show_bottom_space=”off” align=”center” align_tablet=”center” align_phone=”” align_last_edited=”on|desktop” admin_label=”Image” _builder_version=”4.16″ border_width_all=”12px” border_color_all=”#ffffff” border_style_all=”solid” use_border_color=”on” border_color=”#ffffff” border_width=”12px” border_style=”solid” animation=”off” sticky=”on” always_center_on_mobile=”on” global_colors_info=”{}”] [\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|desktop” admin_label=”Section” _builder_version=”4.16″ background_color=”#222f3f” custom_padding_tablet=”50px|0|50px|0″ custom_padding_phone=”” transparent_background=”off” padding_mobile=”off” make_fullwidth=”off” use_custom_width=”off” width_unit=”on” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” text_text_color=”#FFFFFF” text_font_size=”42px” header_text_color=”#FFFFFF” global_colors_info=”{%22gcid-primary-color%22:%91%22link_text_color%22,%22link_text_color%22,%22link_text_color%22%93,%22gcid-heading-color%22:%91%22header_text_color%22,%22header_4_text_color%22,%22header_3_text_color%22,%22header_2_text_color%22,%22header_5_text_color%22,%22header_6_text_color%22,%22quote_text_color%22,%22header_4_text_color%22,%22header_3_text_color%22,%22header_2_text_color%22,%22header_5_text_color%22,%22header_6_text_color%22,%22quote_text_color%22,%22header_4_text_color%22,%22header_3_text_color%22,%22header_2_text_color%22,%22header_5_text_color%22,%22header_6_text_color%22,%22quote_text_color%22%93,%22gcid-secondary-color%22:%91%22quote_border_color%22,%22quote_border_color%22,%22quote_border_color%22%93}”]<\/p>\n

    THE SOLUTION<\/p>\n

    [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ admin_label=”Row” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_blurb title=”Survey” use_icon=”on” font_icon=”h||divi||400″ icon_color=”#222f3f” image_icon_background_color=”#ffffff” icon_placement=”left” image_icon_width=”30px” admin_label=”Blurb” _builder_version=”4.27.0″ header_font=”Poppins|–et_global_heading_font_weight|||||||” header_text_align=”left” header_text_color=”#FFFFFF” body_font=”Poppins|–et_global_body_font_weight|||||||” body_text_align=”left” body_text_color=”#FFFFFF” background_size=”initial” background_position=”top_left” background_repeat=”repeat” image_icon_custom_padding=”25px|25px|25px|25px|false|false” text_orientation=”center” background_layout=”dark” border_radii_image=”on|100%|100%|100%|100%” use_border_color=”off” border_color=”#ffffff” border_style=”solid” image_max_width=”none” use_circle=”on” use_circle_border=”off” circle_border_color=”#007382″ circle_color=”#ffffff” global_colors_info=”{%22gcid-heading-color%22:%91%22header_text_color%22%93,%22gcid-primary-color%22:%91%22body_link_text_color%22,%22icon_color%22,%22body_link_text_color%22,%22icon_color%22%93}” image_icon_background_color__sticky_enabled=”#007382″ image_icon_background_color__sticky=”#007382″]<\/p>\n

    of merchants that left to uncover the reason why they left along with other relevant data.<\/p>\n

    [\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_blurb title=”Data Analysis” use_icon=”on” font_icon=”||divi||400″ icon_color=”#222f3f” image_icon_background_color=”#ffffff” icon_placement=”left” image_icon_width=”30px” admin_label=”Blurb” _builder_version=”4.27.0″ header_font=”Poppins|–et_global_heading_font_weight|||||||” header_text_align=”left” header_text_color=”#FFFFFF” body_text_align=”left” body_text_color=”#FFFFFF” background_size=”initial” background_position=”top_left” background_repeat=”repeat” image_icon_custom_padding=”25px|25px|25px|25px|false|false” text_orientation=”center” background_layout=”dark” border_radii_image=”on|100%|100%|100%|100%” use_border_color=”off” border_color=”#ffffff” border_style=”solid” image_max_width=”none” use_circle=”on” use_circle_border=”off” circle_border_color=”#007382″ circle_color=”#ffffff” global_colors_info=”{%22gcid-heading-color%22:%91%22header_text_color%22%93,%22gcid-primary-color%22:%91%22body_link_text_color%22,%22icon_color%22,%22body_link_text_color%22,%22icon_color%22%93}” image_icon_background_color__sticky_enabled=”#007382″ image_icon_background_color__sticky=”#007382″]<\/p>\n

    by vertical, size of merchant, and cluster analysis to identify common threads<\/p>\n

    [\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_blurb title=”Recommendations\u00a0” use_icon=”on” font_icon=”||divi||400″ icon_color=”#222f3f” image_icon_background_color=”#ffffff” icon_placement=”left” image_icon_width=”30px” admin_label=”Blurb” _builder_version=”4.27.0″ header_font=”Poppins|–et_global_heading_font_weight|||||||” header_text_align=”left” header_text_color=”#FFFFFF” body_font=”Poppins|–et_global_body_font_weight|||||||” body_text_align=”left” body_text_color=”#FFFFFF” background_size=”initial” background_position=”top_left” background_repeat=”repeat” image_icon_custom_padding=”25px|25px|25px|25px|false|false” text_orientation=”center” border_radii_image=”on|100%|100%|100%|100%” use_border_color=”off” border_color=”#ffffff” border_style=”solid” image_max_width=”none” use_circle=”on” use_circle_border=”off” circle_border_color=”#007382″ circle_color=”#ffffff” global_colors_info=”{%22gcid-heading-color%22:%91%22header_text_color%22%93,%22gcid-primary-color%22:%91%22body_link_text_color%22,%22icon_color%22,%22body_link_text_color%22,%22icon_color%22%93}” image_icon_background_color__sticky_enabled=”#007382″ image_icon_background_color__sticky=”#007382″]<\/p>\n

    about the strategy or tactics to implement to stop the attrition of your merchants\u00a0<\/p>\n

    [\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Section” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ admin_label=”Row” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_divider show_divider=”off” disabled_on=”on|on|off” admin_label=”Divider” _builder_version=”4.16″ height=”10px” hide_on_mobile=”on” global_colors_info=”{}”][\/et_pb_divider][et_pb_heading title=”Powerful Analytics” _builder_version=”4.27.0″ _module_preset=”default” title_font=”Poppins|–et_global_heading_font_weight|||||||” global_colors_info=”{}”][\/et_pb_heading][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” text_font=”Poppins|–et_global_body_font_weight|||||||” global_colors_info=”{}”]<\/p>\n

    Economic time-series regression models that integrate your internal merchant data and external data obtained from your merchants to deliver a predictive model that scores merchants on their likelihood to leave, and provide you with recommendations on how to deal with each reason.<\/p>\n

    [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/adilconsulting.com\/wp-content\/uploads\/2024\/09\/Merchant-Attrition-Modeling.png” align_tablet=”center” align_phone=”” align_last_edited=”on|desktop” admin_label=”Image” _builder_version=”4.16″ use_border_color=”off” border_color=”#ffffff” border_style=”solid” animation=”off” sticky=”off” always_center_on_mobile=”on” global_colors_info=”{}”] [\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|desktop” admin_label=”Section” _builder_version=”4.16″ background_color=”#82b4be” custom_padding_tablet=”50px|0|50px|0″ custom_padding_phone=”” transparent_background=”off” padding_mobile=”off” make_fullwidth=”off” use_custom_width=”off” width_unit=”on” global_colors_info=”{}”][et_pb_row admin_label=”Row” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_cta title=”CALL US AT 402.714.1045″ admin_label=”Call To Action” _builder_version=”4.16″ use_background_color=”off” background_size=”initial” background_position=”top_left” background_repeat=”repeat” background_layout=”light” custom_padding=”-10px||-10px|” use_border_color=”off” border_color=”#ffffff” border_style=”solid” button_letter_spacing_hover=”0″ global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”on” button_letter_spacing__hover=”0″ button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”]<\/p>\n

    and let us help you increase your profits by reducing your attrition<\/h3>\n

    [\/et_pb_cta][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

    Merchants navigate five stages before they decide to leave your organization. They go from a status quo until an irritant occurs. Common irritants include unexpected fees, fee increases, service issues, chargebacks, etc. This irritant starts a chain of five stages that the merchant goes through and given the right frequency will result in attrition.\u00a0These five […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-79","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/adilconsulting.com\/index.php?rest_route=\/wp\/v2\/pages\/79","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/adilconsulting.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/adilconsulting.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/adilconsulting.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/adilconsulting.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=79"}],"version-history":[{"count":14,"href":"https:\/\/adilconsulting.com\/index.php?rest_route=\/wp\/v2\/pages\/79\/revisions"}],"predecessor-version":[{"id":170,"href":"https:\/\/adilconsulting.com\/index.php?rest_route=\/wp\/v2\/pages\/79\/revisions\/170"}],"wp:attachment":[{"href":"https:\/\/adilconsulting.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=79"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}